Emergency Contacts

Insurance Emergency Numbers for Expats in Spain

If you hold a Caser Helvetia Expatriate insurance policy, keep these numbers to hand. One call connects you to English-speaking assistance for home, car, health, and travel emergencies — 24 hours a day.

Caser Helvetia Expatriate Helpline — English-Speaking
General information, claims, and all departments — follow the press menu below

What to Press When You Call

When you dial the Caser Helvetia Expatriate helpline, you will be connected to an automated menu. Choose the option that matches your need and you will be transferred to the right team.

1
Press 1
Roadside Assistance
2
Press 2
Product Information
3
Press 3
Car Insurance Claims
4
Press 4
Health Insurance Assistance
5
Press 5
Home Insurance Claims
6
Press 6
Other Assistance

Tip: Save both numbers in your phone now — before you need them. In an emergency, searching for a number wastes precious time.

Emergency Numbers by Cover Type

All departments are reached through the main Caser Helvetia Expatriate helpline. Use the guide below to know which option to select for your situation.

Home Insurance Assistance

For urgent home claims — water damage, break-ins, storm damage, electrical faults, or any emergency at your property in Spain. Press 5 when connected.

910 551 655
Car Insurance & Roadside Assistance

For breakdowns, accidents, towing, and car insurance claims anywhere in Spain. Press 1 for roadside assistance or 3 for claims when connected.

910 551 655
Health Insurance & Medical Emergencies

For urgent medical assistance, hospital authorisations, finding an English-speaking doctor, or health insurance queries. Press 4 when connected.

910 551 655
Caser Helvetia Funeral Assistance for Expatriates

For funeral assistance and repatriation support for Caser Helvetia Expatriate policyholders. Press 6 for other assistance when connected, and request the funeral services team.

910 551 655

Keep These Emergency Numbers Handy

Having the right number saved before something goes wrong makes a difficult situation far easier to manage. Here is what your Caser Helvetia Expatriate policy gives you access to when you need it most.

24/7 assistance for urgent home, car, and medical claims
English-speaking support so nothing gets lost in translation
Roadside and travel assistance for unexpected breakdowns or emergencies abroad
Quick claim processing when accidents or medical emergencies occur
Dedicated press menu — reach the right department in seconds
Cover for home, car, health, and funeral assistance in one place

Need Help Choosing the Right Insurance Plan?

Our English-speaking team is available 7 days a week to help you find the right cover for your life in Spain — whether you need health, car, home, or travel insurance.

Call us: +34 868 290 730  ·  0203 925 8884 (UK)  ·  +1 646 222 5288 (USA)