We're easy to reach by phone, WhatsApp, or email. Whether you're in Spain, the UK, or anywhere else in the world, there's a number that works for you.
Local Spanish number. Best for clients calling from within Spain.
Call now →UK number for clients based in Britain or calling from a UK mobile.
Call now →For American expats living in Spain or calling from the United States.
Call now →Click to chat with our team on WhatsApp. Great for quick questions and document sharing.
Open WhatsApp chat →Spanish mainland time. We monitor WhatsApp outside these hours, and appointments outside opening hours are available by arrangement.
Whether you're just starting to explore your insurance options or you have an urgent question about an existing policy, our team is ready to help. Here are some of the most common reasons our clients get in touch.
Fill in the form below and a member of our English-speaking team will get back to you as quickly as possible.
Tell us who needs cover and which route applies, and our English-speaking team will come back to you with health insurance options. Monday to Friday, 09:00–20:00 (Spanish mainland time).
Get a Health Insurance QuoteNot sure which route applies? Start with the health quote form and we’ll guide you.
Yes. Our team works in English throughout. We explain the health insurance options available to you, help you understand what a policy covers and what it excludes, and support you through the application and the documentation an insurer or consulate asks for. Policy wording issued by the insurer may be in Spanish, and we will talk you through it.
Monday to Friday, 09:00–20:00 (Spanish mainland time). We monitor WhatsApp outside these hours, and appointments outside opening hours are available by arrangement.
General private health insurance for people living in or moving to Spain, and health cover connected to a residency route — the Non-Lucrative Visa, the Digital Nomad Visa, the Student Visa and EU/EEA residency. We can also help with questions about an existing policy, renewals and certificates. We do not arrange car, home, motorcycle or travel insurance. Dental, pet and funeral cover are available by enquiry.
If you’re self-employed, you can ask us about health cover for yourself or your family.
Yes. Dental cover is one of the lines we arrange, by enquiry. Tell us who needs cover and where they live so we can discuss the options. Check the treatment schedule, any charges and the exclusions: dental cover should not be assumed to pay the full cost of every procedure.
No. A supplementary product is not the healthcare evidence a visa application needs; visa requirements concern medical and hospital cover, with the right dates and conditions. Tell us your visa route first so we can separate the main health policy from any dental, funeral or other add-on.
The age or date of birth of each person to be covered, where in Spain you are or will be living, your intended start date, the visa or residency route if one applies, and the number of applicants. The insurer may also ask health questions for underwriting. The more complete your information, the more accurate the options we can put in front of you.
Yes. What a certificate needs to show depends on the policy you hold and the current requirements of the consulate or visa centre handling your application, and those requirements change. Tell us your route and appointment date and we will confirm what the insurer can issue for your case. Always check the current published requirements for your consulate rather than relying on a general rule.
In many cases cover can be arranged before an NIE has been issued, but it depends on the insurer and the route you are applying under. If you are still preparing documents, tell us where you are in the process and we will explain what a quote and an application would need.
It should be disclosed. Spanish insurers underwrite health cover, so acceptance, any exclusion, waiting period or loading, and the final premium depend on the underwriting outcome and the policy wording. Declaring a condition does not automatically mean cover is refused, but non-disclosure can affect a later claim.
Access depends on the policy and the insurer’s provider network in your province, and networks differ. If there is a doctor, clinic or hospital you want to be able to use, tell us before cover is arranged so it can be checked against the network for the policy you are considering.
Yes. WhatsApp is a good way to ask an initial question or arrange a time to talk, and to send documents. We monitor it during our opening hours and outside them as well. A quote still depends on the information and any underwriting the insurer needs.
Yes. We can look at separate insurance enquiries for clients with different visa, residence or family circumstances. Agree with your client what information and permissions we need for each case, and keep our insurance role separate from your own advice. A referral does not guarantee that an insurer will accept an application, and it is not an endorsement by any public authority.
This page is not an emergency service. In a medical emergency in Spain call 112. If you hold a policy and need urgent authorisation, admission or claims help, use the assistance or claims number on your policy documentation — that line is operated by the insurer and is the fastest route. Contact us afterwards if you need help understanding what happened.
This contact page accepts enquiries about every line 247 Expat Insurance arranges:
Dental, pet and funeral cover and the Sanitas add-ons are arranged by enquiry rather than through an online form, so the contact page is the right route for those.
Please do not include medical records, diagnoses, test results or genetic information in your first message. None of it is needed to answer an enquiry, and we will tell you if anything further is required later.
